Our Mission
Our Vision
MOMENTOUS SERVICE DELIVERY SERVICE
Momentous Service Delivery Services MSDS (PTY) LTD was formed in 2014 and started operating in 2015. The company was formed by seasoned ex educators and managers; they formed the company as a result of the need of properly and efficiently organized tours. MSDS Tours has organized and served schools from the Mpumalanga province, Gauteng, KZN and Limpopo province. The company has also organized and served church groups and general public groups.
We provide effective and proper planning for each tour. We commit to excellent service through ensuring efficiency at all levels for continuous customer satisfaction.
Our Services
Momentous Service Delivery Services makes the necessary arrangements and bookings on behalf of its clients through packages that include the following:
Accommodation for both educators and learners
Breakfast and Supper buffets
Exposure to various destinations
SWOT Analysis
Strengths
The company has partnered up with several hotels around the city of Durban for the accommodation of schools that come to the city for educational tours which makes it easy and efficient through booking accommodation process. We have staff that is highly passionate about great client service that make sure that all of the requests and bookings of all clients are noted and booked accordingly.
Weaknesses
Having listed the strengths above, the company does still need more accommodation partnerships around the city and also look in more entertainment options to offer to schools.
Formalities and Registration
The company is registered as a Private Company: the registration number is 2015/001218/07. We are also registered under the Central Supplier Database (CSD). We also possess a tax compliance certificate.
Management
The company has two directors, Ms Ayabonga Thembeka Shezi and Duduzile Agrineth Shezi, who are also directors of other companies amongst MSDS Tours. They are well versed in business fraternity and are goal driven. The company is run through the year to ensure early booking for clients and payments made on time, however, the real work only takes place when the schools finally come to the city of Durban which is seasonal times.
Statement Of Growth
The company is responding to South Africa’s economic development issues that relate to:
- Poverty alleviation and unemployment
- Community growth and exposure
- Service delivery
- Youth empowerment
- Black Economic Empowerment.
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